Terms & Conditions

Website Use

You may use our website only for lawful purposes and in accordance with these Terms & Conditions.

You agree not to use the website in any way that could damage, disable, overburden, or impair the website or interfere with another person's ability to use or enjoy our services.

You must not attempt to gain unauthorized access to our website, systems, accounts, databases, or other technology connected with our services.

You must not use our website to engage in fraudulent, abusive, unlawful, or unauthorized activities.

Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, fragrance information, pricing, availability, and other information displayed on our website are accurate and current.

However, colors, packaging, appearance, and other visual details may vary depending on your device, display settings, lighting, manufacturing updates, or other circumstances.

Product availability may change without notice. We reserve the right to limit quantities or discontinue products at any time.

Fragrance experiences may vary between individuals due to skin chemistry, application, environment, and other factors.

Orders & Purchases

When you place an order through our website, you are making an offer to purchase the selected products subject to these Terms & Conditions.

After you place an order, you may receive an order confirmation by email. An order confirmation does not necessarily mean that your order has been accepted or that the products are available for shipment.

We reserve the right to accept, refuse, cancel, or limit an order for reasons including product availability, pricing errors, suspected fraud, unauthorized activity, or other circumstances that may prevent us from fulfilling the order.

If we cancel an order after payment has been received, we will take reasonable steps to refund the amount paid for the cancelled portion of the order.

Prices & Payments

All prices displayed on our website are shown in the currency indicated at the time of purchase.

Prices, product information, promotions, and availability may change at any time without prior notice.

We may correct pricing or other errors that appear on the website, including after an order has been submitted. If a material pricing error affects your order, we may contact you regarding the available options or cancel the affected order.

Payments are processed through authorized payment providers. By submitting payment information, you represent that you are authorized to use the selected payment method.

Shipping & Delivery

We will make reasonable efforts to process and ship accepted orders within the delivery timeframes communicated on our website or during checkout.

Delivery dates and shipping times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, weather, customs processing, holidays, or other disruptions.

You are responsible for providing accurate and complete shipping information when placing an order. We are not responsible for delays or delivery problems caused by incorrect or incomplete information provided by you.

Additional shipping, customs, duties, taxes, or other charges may apply depending on the destination and applicable laws.

Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to the terms of our applicable return and refund policy.

Please review our Return & Refund Policy before placing an order.

Certain products or purchases may be subject to specific conditions or restrictions as described in our applicable return policy.

Nothing in these Terms & Conditions is intended to limit any consumer rights that cannot legally be excluded or restricted under applicable law.

Promotional Offers

From time to time, Luxe Aura may offer promotional codes, discounts, special offers, gifts, or other promotional programs.

Promotional offers may be subject to additional terms, eligibility requirements, expiration dates, product exclusions, or other restrictions communicated with the offer.

Unless otherwise stated, promotional offers cannot be combined with other discounts or promotions.

We reserve the right to modify, suspend, or cancel a promotional offer where permitted by applicable law.

Intellectual Property

The content and materials available on our website, including text, product descriptions, photographs, graphics, logos, trademarks, designs, videos, illustrations, page layouts, and other materials, are owned by or licensed to Luxe Aura unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, display, sell, license, or otherwise exploit our content or intellectual property without our prior written permission, except where permitted by applicable law.

Luxe Aura, its name, logos, product names, designs, and related branding may be protected by applicable intellectual property laws.

User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for activities carried out through your account.

You agree to provide accurate and current information and to update your account information when necessary.

Please notify us promptly if you believe that your account has been accessed or used without authorization.

We reserve the right to suspend or terminate accounts where we reasonably believe there has been misuse, fraud, unauthorized activity, or a violation of these Terms & Conditions.

Reviews & User Content

If you submit reviews, comments, photographs, feedback, or other content to our website or through our services, you are responsible for ensuring that the content is accurate and does not violate the rights of others.

You must not submit content that is unlawful, fraudulent, abusive, threatening, defamatory, obscene, misleading, or otherwise inappropriate.

By submitting content, you grant Luxe Aura permission to use, reproduce, display, and distribute that content in connection with our business and marketing activities, subject to applicable law.

We reserve the right to remove content that we reasonably believe violates these Terms & Conditions or applicable law.

Third-Party Links & Services

Our website may contain links to third-party websites, applications, services, or platforms that are not owned or controlled by Luxe Aura.

We are not responsible for the content, availability, security, privacy practices, or terms of third-party websites or services.

Your use of third-party services is subject to the terms and policies provided by those third parties.

Disclaimer

We make reasonable efforts to keep our website accurate, available, and up to date. However, the website and its content are provided subject to availability and may contain errors, omissions, or information that has not yet been updated.

To the extent permitted by applicable law, Luxe Aura does not guarantee that the website will always be available, uninterrupted, secure, or free from errors or harmful components.

Nothing in these Terms & Conditions excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.

Limitation of Liability

To the fullest extent permitted by applicable law, Luxe Aura and its owners, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website, products, or services.

This limitation does not apply where liability cannot legally be excluded or limited under applicable law.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Luxe Aura, its owners, affiliates, employees, representatives, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from your misuse of the website, violation of these Terms & Conditions, or violation of the rights of another person or entity.

Changes to These Terms

We may update or modify these Terms & Conditions from time to time to reflect changes to our business, website, products, services, or applicable legal requirements.

When changes are made, we will update the Last Updated date at the top of this page.

Your continued use of our website after updated Terms & Conditions are published may constitute acceptance of the revised terms, to the extent permitted by applicable law.

We encourage you to review these Terms & Conditions periodically.

Governing Law

These Terms & Conditions and your use of our website are subject to the applicable laws governing Luxe Aura's business and the transactions between Luxe Aura and its customers.

Any applicable rights, remedies, or dispute procedures will be determined in accordance with the laws and regulations applicable to the relevant transaction and jurisdiction.

Severability

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.

Contact Us

If you have questions about these Terms & Conditions, please contact us: